Return & Refund
have 30 days to decide if an item is right for you, if not, you can certainly
come to us within 30 days of receipt.
– The following items cannot be returned or exchanged: bodysuits, lingerie & sleepwear, swimwear, jewelry, and accessories (except scarves, bags, and mermaid blankets).
– Items returned must be in their unused condition with the original packing. We do not accept a returned item that’s worn, damaged, washed or altered in any way.
– We do not accept returned items that were sent back by you directly without checking with us first.
– We do not offer Freight To Collect (FTC) service for the packages returned to us. – The returns will be made at your own cost.
Note: The original shipping fee and insurance are non-refundable.
If you wish to return the items to the
nearest return address, please submit a ticket in your account, our customer
service representative will get back to you within 24 hours.
Note: Please do not send your return to the address on your package. That is not our return address and will affect the processing of your return.
Refunds will be issued back to the original form of payment that was used to place your order. Please 15-45 business days with credit card for your refund to appear.